FAQ
For Restaurants
I own a catering business and I want to join the network. Where do I apply?
Simply complete the Registration form here or Send your interest and we will get back to on how to get started. Please note that for the moment, only vendors that have some washing capabilities will be able to join, but do reach out to us to remain informed of the future opportunities.
What container size do you provide?
- Cups hold up to 475ml of chilled drinks
-
Boxes have a capacity of 1200ml


Are the containers dishwasher safe?
Yes.
What materials are the containers?
Boxes are made from food-grade silicone with BPA-free PP lids
Can I place the containers in the micro-wave?
Boxes can be safely used in the microwave, with the lid off.
I need help, who do I write to?
You can contact partners@barepack.co for support. We will do our best to attend to you quickly!
Do you offer barePack for delivery?
Yes. We don't deliver barePack ourselves, but we work with Grab, Foodpanda and Deliveroo (and your own website if you wish) to offer your customers a zero-waste solution.
For Members
How do I use barePack?
You need the barePack app to start! Grab a free one month trial, and start to takeaway with us without disposables.
How do I return barePack containers?
You can drop-off at any of our vendors, not necessarily the one you received a container from, and scan in using the barePack app. You can view a demo here.
Can I microwave the lunch box?
Yes, provided you have removed the lid.
Can I microwave the cup?
No you cannot microwave the cup.
Can I order barePack online for delivery?
Yes! You place your order directly on the partner app or website such as Foodpanda, Deliveroo or Grab! For more on how to order barePack, click here.
How do I cancel my membership?
Simply fill in this form: www.bit.ly/memberrescue
How many containers can I borrow?
You can have up to 5 in your inventory, cups and boxes combined. But it's unlimited use! Just keep returning to keep borrowing.
Do you do home collections after use?
We do, but only if you reach 5 because it is not very eco-friendly to collect for so few items. While we try to have bicycles, we cannot guarantee a carbon-neutral trip! It's also quite expensive and not really worth your money for one box 😉
I paid a deposit to borrow barePack on Deliveroo. How do I recover it?
You must first download the barePack app.
Get involved
2. How can I help to get more vendors?
Aw, firstly, thank you for suport, it means a lot to us! 🤗
3. I want to volunteer!
Great! Join our Facebook community here to stay up todate, receive the latest restaurant partner updates and come together to find creative ways to solve single-use waste!