Terms updated October 1st, 2019.
All prices in SGD and include GST.
All barePack containers remain the property of barePack Pte Ltd at all times.
Containers are loaned to Members by the issuing
By using a barePack container the Member agrees to return it complete (includes lid and any other parts issued with it) to the network. Members must return containers to vendors who issue the same. A vendor who only serves drinks will not receive any boxes and vice-versa.
Containers only be issued to Members with orders in them and complete (with all parts such as lid, sleeve, etc). They are not available for sale and will not be issued empty or in bulk. (An alternate licence for corporates may be available for this - please contact barePack Pte Ltd directly.)
Members will not reheat cooked foods, nor use the containers for any other purpose than that of transporting their food/drink orders and eating/drinking from them. They will treat the containers with kindness and not willfully damage the containers in any way, avoiding the use of sharp utensils.
Members must never dispose of any container whether in part or in full in any waste stream. When a container is damaged, it must be returned to a Vendor in the network as per usual Drop Off procedure. barePack monitors damaged returns and understands that over time with normal use, containers will show signs of wear. We do not charge Members for this natural evolution. This excludes any abuse of the containers which could be reported by the receiving Vendor as evidenced by the Drop Off time stamp and photo. In this case, barePack Pte Ltd may exercise discretion on charging a penalty for misuse.
Membership fees vary according to the plan chosen. Anyone with an active membership becomes a Member who can use the barePack service.
Corporate membership exists whereby the company pays the membership fees for their employees, who become barepack Members. Please contact barePack Pte Ltd directly if you are interested in our Corporate Membership and Corporate Programme.
Members may cancel a membership at any time under the conditions that they do not have any containers to return, and no outstanding penalty fees.
Loss of containers
barePack aims to recover all of its containers to protect our environment from pollution and danger to wildlife. For this reason, we take seriously any loss of containers whether in part or in full. Members will be charged when they do not return a complete container. If the parts are lost, the Member agrees to report it to barePack as soon as possible via the app under the member profile or email to email@example.com with the subject line "[Member email] - Lost report", where Member email is your login email for your account. .
Incomplete container(s) can only be returned directly to barePack at our office address.
Penalty fees incurred per item lost (in SGD including GST):
Box + lid (incl valve) together: $6
Box body only: $4
Box lid only: $2
Cup + lid + sleeve together: $5
Cup body only: $4
Cup lid or sleeve: $1
Once the item is declared lost and paid for, it is removed forever from our stock count. There is no return and refund possible.
Vendors never issue containers incomplete. When the Member is issued a barePack container, it is the Member's responsibility to keep the container complete and to return it complete to a Vendor in the network.
Vendors may choose to reject returned containers that are moldy or which contain food or drink. Please empty and when possible rinse first.
Vendors may choose to reject returns of over 5 (each), cups or boxes. For bulk returns, please contact barePack Pte Ltd directly at firstname.lastname@example.org subject line "[Member email] - Bulk return", where Member email is your login email for your account.
Health and Safety
Containers are washed and rendered hygienic by the Vendor in accordance with Singapore's Environmental Public Health (Food Hygiene) Regulations under the Environmental Public Health Act (Chapter 95, Section 113). Vendors are responsible for the health and safety of their customers consuming their food and drink.